Brilliance LED Landscape Lighting Troubleshooting Basics
Table of Contents
Common Issues
- Checking for Power
- Lights Will Not Turn On / Lights Stay On
- Transformer Circuit Breaker Tripping
- Using a Clamp Meter for Troubleshooting
- Troubleshooting Process / Lamp Check
- Electrical Overstress and Causes
- Lights are Dim or Flickering
Cable Issues
- Cable Connection Devices
- Installing Cable into a Transformer
- Identifying Undersized Transformers
- Sizing the Transformer Using Volt-Amps
- Voltage Drop Formula
- Daisy Chain Voltage Drop Calculation
- Center Feed (Split-Tee) Method
- Central Point (Hub) Voltage Drop Calculation
Additional Troubleshooting Tips
- Things to Remember When Troubleshooting
- Basic Tools Required for Troubleshooting
Common Issues
Checking for Power
- Set your voltmeter to VAC.
- Check for a grounded circuit.
- Insert the black probe into the U-slot and the red probe into the short slot on the receptacle.
- Expected reading: 110-120 VAC.
- If no power is detected, check the GFCI reset button and install a weatherproof cover if needed.
Lights Will Not Turn On / Lights Stay On
- Ensure transformer power is active.
- Check circuit breaker switch (must be ON).
- Verify timer settings.
- Inspect photocell by covering it and turning the timer on.
Transformer Circuit Breaker Tripping
- Common Causes:
- Short on a cable
- Overload on a cable
- Pinched cable
- Faulty LED lamp
Using a Clamp Meter for Troubleshooting
- Set the meter to AMPS.
- Clamp the meter around one cable and turn the transformer ON.
- Check for high readings to identify problematic cables.
- Remove the problematic cable from the transformer terminal block.
- Inspect for damage: loose fixtures, exposed cables, or pinched wires.
Troubleshooting Process / Lamp Check
- Find the suspected fixture.
- Turn the transformer ON.
- Remove the lamp and test for continuity (for halogen/incandescent lamps; LED lamps will not show continuity).
- If the breaker does not trip, replace the lamp.
- DO NOT insert a new lamp while power is ON.
Electrical Overstress (EOS) and Causes
- Hot Plugging LED lamps can create electrical arcs, damaging diodes.
- Loose connections or worn sockets can also cause EOS.
- Cut wires (e.g., from gardening tools) can create EOS conditions.
Lights are Dim or Flickering
- Common Causes:
- Bad LED driver in lamp or fixture
- LED designed for DC applications only
Cable Issues
Cable Connection Devices
- Use proper stripping tools to prevent wire strand damage.
- Loose connections generate heat, potentially leading to fire hazards.
Installing Cable into a Transformer
- Ensure tight electrical connections to prevent overheating.
- Use the Bite & Break method to remove insulation without damaging strands.
- Twist conductors separately before inserting them into the terminal block.
- Tighten the terminal screw clockwise and check for slippage.
Identifying Undersized Transformers
- Transformers should be loaded to a maximum of 80% capacity.
- Use the Volt-Amps formula to calculate total system load:
- Wattage × 1.67 = Actual Draw (VA)
- Example: (7) 4W MR16 lamps → 4W × 1.67 × 7 = 47W
- (9) 3W G4 lamps → 3W × 1.67 × 9 = 46W
- Total System Load: 93W → Suitable Transformer: 150W – 300W
Voltage Drop Formula
- Formula: (Total Watts × Cable Length × 2) ÷ Cable Constant = Voltage Drop
Daisy Chain Voltage Drop Calculation
- Transformer set to 12V tap.
- Fixtures on the same cable experiencing voltage drop at the end.
- LED conversion is recommended to reduce voltage loss.
Center Feed (Split-Tee) Method
- 100’ of 12-2 cable from the transformer to the central point.
- Each fixture has 25’ of cable with a 20W lamp.
- Transformer set to 15V tap.
Central Point (Hub) Voltage Drop Calculation
- 100’ of 12-2 cable to the central hub.
- Each fixture has 25’ of 16-2 cable with a 20W lamp.
- Transformer set to 15V tap.
Additional Troubleshooting Tips
Things to Remember When Troubleshooting
- Stay calm and take your time.
- Ensure you have the right tools.
- Ask for assistance if needed.
- Reach out to the manufacturer’s technical department.
Basic Tools Required for Troubleshooting
- Clamp Meter
- Wire Strippers
- Multi-tip Screwdriver
- Hand Trowel
- Drain Spade
Contact Information
Brilliance LED
Website: brillianceled.com
Phone: 800.867.2108
Address: 7202 E Cave Creek Rd, Suite 3A, PO Box 2281, Carefree, AZ 85377
Published: June 2024