Return Conditions
i. Brilliance will not accept any product outside of its applicable warranty period or with twelve (12) months or less remaining on their warranty The return shipment is to be prepaid by the buyer. All material must be in salable condition and of current design. Brilliance will not be responsible for products returned without proper authorization or identification.
ii. PLEASE NOTE: Obtaining an SRP number does not guarantee the acceptance or refund of returned items. Once the product has been received at Brilliance LED, it will be inspected, and a notification of receipt and credit status will be emailed to the person remitting the SRP. If a Purchase Order for 2 times the current replacement value of the returned products is not received within 15 days, a 25% restock fee will be deducted from the current replacement value of the returned items and a credit memo will be issued to the Accounts Payable email address.
Please see Terms and Conditions for additional information.
